Terms and Conditions

Last updated: December 6, 2023

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.taomassagetx.com website (the “Service”) operated by Tao Massage LLC (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Product Return Policy

If you are not 100% satisfied with your purchase, Tao Massage will accept all unused product returns within 14 days of the date of purchase. Gift Certificates and memberships purchases are final sale. If you have any questions, please contact us by email: member@taomassagetx.com.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Tao Massage LLC.

Tao Massage LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Tao Massage LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Membership

All 60 minute memberships include your choice of one 60 minute Swedish, or Deep Tissue massage service per calendar month. All 90 minute memberships include your choice of one 90 minute Swedish, or Deep Tissue massage service per calendar month. All 120 minute memberships include your choice of one 120 minute Swedish, or Deep Tissue massage service per calendar month. Tao does not currently offer 30 minute memberships.
Members may purchase an unlimited number of additional services at member rates or service upgrades at 50% off regular prices.

Members receive 20% off all regularly priced retail products.

All members have access to exclusive promotions throughout the year including gift card specials, seasonal discounts, special events and last-minute offers.

Members may rollover any unused service credits during active member status. Credits never expire during active membership status or during an approved membership freeze. Accumulated service credits expire and are non-refundable 30 days from the member’s request for cancellation. Once the membership is cancelled, all remaining service credits will convert to the cash value paid for them and will be issued to the member in the form of a Tao gift card.

Members can request to freeze their account for a minimum of 30 days and a maximum of 90 days, no more than once in any 365 day period. A minimum of one EFT payment must be processed before a member is eligible to submit a freeze request. Members can redeem service credits during an approved membership freeze, but additional membership benefits (ex. retails discounts, guest passes, etc.) are frozen until the membership returns to active status. Membership freeze requests must be submitted in writing and are approved solely at the discretion of Tao management. If the member decides to cancel the membership, one last payment will be charged to the credit card on file according to the original draft date.

Memberships are non-transferable and non-refundable. Consider our shareable memberships.

Members are required to provide 24-hour advance notice of any appointment reschedule or cancellation. Failure to do so will result in a a $30 cancelation fee Members who miss their appointment without any prior notification will forfeit one accumulated monthly service credit.

Memberships can be cancelled via written request to management with at least 30 days notice and one last charge. Please email us at member@taomassagetx.com.

Memberships can be cancelled within 72 hours of original purchase if no membership service credits or benefits have been redeemed.

Members are responsible to inform Tao of any changes in address, contact information and/or credit card information. Credits cannot be used if a membership is inactive due to payment failure.

Members must follow spa rules and regulations. Tao reserves the right to refuse or discontinue services for any member for any reason.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at member@taomassagetx.com.